Which of the following statements about "problem" questions is true?

Which of the following statements about "problem" questions is true?






a. It is not necessary for you to separate important problems from unimportant problems.
b. If your prospect states a specific need after your "problem" question, you should move directly into your presentation.
c. The question should be about non-specific dissatisfaction or difficulties.
d. Your goal in using "problem" questions is to get the prospect to admit that he or she has a problem
e. The more explicit needs you can discover, the lower your probability of making the sale.







Answer: D


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