The Foreign Corrupt Practices Act prevents U.S. firms from:

The Foreign Corrupt Practices Act prevents U.S. firms from: a) paying bribes or giving excess commissions in exchange for favors. b) using "sweatshops"...

_____ involves illegal practices to protect one's own business.

_____ involves illegal practices to protect one's own business.  a) Bad faith b) Corruption c) Conspiracy d) Control Answer:...

The biggest difference between an international business and a transnational business is that the transnational business tries to operate _________________.

The biggest difference between an international business and a transnational business is that the transnational business tries to operate _________________. a)...

__ is the application of tariffs and special treatment for local firms from foreign competition.

_______ is the application of tariffs and special treatment for local firms from foreign competition.  a) Idealism b) Internationalism c) Globalism d)...

A trading partner that receives the most favorable treatment for imports and exports is said to have ___________ status.

A trading partner that receives the most favorable treatment for imports and exports is said to have ___________ status. a) international b) unfair c)...

A joint venture is a form of ____________ in which each partner invests in and accepts the risks and rewards of the venture.

A joint venture is a form of ____________ in which each partner invests in and accepts the risks and rewards of the venture. a) sustainable development b)...

Better Boots Inc. wishes to market their products in the Far East but, although better boots has the design and manufacturing capability, the company lacks the distribution channels and knowledge of the Far East cultures necessary to marketing their products. Bill Somebody, president of Better Boots, has decided to form a partnership with Far East Boots, an Asian company. Far East boots will provide the marketing know how that Better Boots lacks. The company will be jointly owned and independently operated. Better Boots is forming a ____________ with Far East Boots.

Better Boots Inc. wishes to market their products in the Far East but, although better boots has the design and manufacturing capability, the company...

McDonald's has outlets in Japan. McDonald's provides the Japanese operation with the rights to use McDonald's name, material and processes but the operation is owned and managed by Japanese. The Japanese operation would be considered a ____________.

McDonald's has outlets in Japan. McDonald's provides the Japanese operation with the rights to use McDonald's name, material and processes but the operation...

Because this type of international business creates jobs locally, governments often support these endeavors.

Because this type of international business creates jobs locally, governments often support these endeavors. a) green field ventures b) importing c)...

Purchasing the rights to make or sell another company's products is called ______________.

Purchasing the rights to make or sell another company's products is called ______________.  a) insourcing b) outsourcing c) franchising d)...

A business that conducts commercial transactions across national boundaries is called a/an ________ business.

A business that conducts commercial transactions across national boundaries is called a/an ________ business. a) outsourced b) franchised c) international d)...

The ___________ refers to the elements the salesperson assembles to sell to prospects and customers.

The ___________ refers to the elements the salesperson assembles to sell to prospects and customers. a. sales activities guide b. tactical promotion...

When James sells Tiromat Powerpak, a packaging machine for forming, filling, and sealing food prodcts, he begins by telling the customer, "Everyone in the food industry would like to save money and time on equipment cleaning." Then he says, "With the Tiromat Powerpak, you have a machine that can be dissassembled for high-pressure cleaning and then reassembled moer quickly thatn any other machine currently on the market." In conclusion, Tiromat says, "Thus, I believe that you need to buy our new Powerpak packaging machine." James is using ________ to sell the Tiromat Powerpak.

When James sells Tiromat Powerpak, a packaging machine for forming, filling, and sealing food prodcts, he begins by telling the customer, "Everyone...

Which of the following can be used to induce prospect participation in the presentation?

Which of the following can be used to induce prospect participation in the presentation? a. product use b. visuals c. demonstrations d. questions e....

"Shouldn't you go ahead and order swimsuit stock for your retail store now before the heavy demand of the summer season reduces the available choices of styles and colors?" Example of:

"Shouldn't you go ahead and order swimsuit stock for your retail store now before the heavy demand of the summer season reduces the available choices...

Based on what you have learned in this course, how would you suggest that Elsa make her sales presentations more persuasive?

Based on what you have learned in this course, how would you suggest that Elsa make her sales presentations more persuasive? a. Build trust by being...

A salesperson can make effective use of visuals to:

A salesperson can make effective use of visuals to: a. create a unique and lasting impression b. reduce misunderstanding c. increase retention d....

With _____, a salesperson delivers his presentation in voice that sounds alive rather than like a dull, memorized presentation that the salesperson is bored with.

With _____, a salesperson delivers his presentation in voice that sounds alive rather than like a dull, memorized presentation that the salesperson...

A(n) _____ suggests that the prospect should act now. It helps salespeople deal with the problem that some customers like to postpone making purchase decisions.

A(n) _____ suggests that the prospect should act now. It helps salespeople deal with the problem that some customers like to postpone making purchase...

"I suggest you buy this John Deere commercial riding mower," example of:

"I suggest you buy this John Deere commercial riding mower," example of: a. countersuggestion b. suggestive proposition c. direct suggestion d....

__ is an element of the salesperson's presentation mix.

____ is an element of the salesperson's presentation mix. a. conviction b. a trial close c. a probe d. a demonstration e. knowledge Answer:...

As the pet storeowner was explaining her idea for a promotion, the salesperson asked, "Do you think you should buy 3 or 4 cases of treats for your "Pamper Your Pet" promotion?" Example of:

As the pet storeowner was explaining her idea for a promotion, the salesperson asked, "Do you think you should buy 3 or 4 cases of treats for your "Pamper...

Which of the following types of proof statements would most likely be used by a salesperson trying to convince a current customer to place a larger order?

Which of the following types of proof statements would most likely be used by a salesperson trying to convince a current customer to place a larger...

Which of the following is NOT an example of a visual aid?

Which of the following is NOT an example of a visual aid? a. the chart b. the order form c. a model of the product d. the prospect e. sales manuals Answer:...

"Two hundred of the finest hospitals in the country are using this neonatal incubator" Example of:

"Two hundred of the finest hospitals in the country are using this neonatal incubator" Example of: a. autosuggestion b. direct suggestion c. countersuggestion d....

"Can you imagine how excited your family will be when you tell them you have purchased this Disneyland vacation package?" Example of:

"Can you imagine how excited your family will be when you tell them you have purchased this Disneyland vacation package?" Example of: a. countersuggestion b....

"Just imagine how much your daughter will appreciate your buying her this mustang convertible." This is an example of:

"Just imagine how much your daughter will appreciate your buying her this mustang convertible." This is an example of: a. suggestive proposition b....

Alfredo sells refrigeration units to businesses. He builds his sales presentations around a major premise like the saving a walk-in refrigerator will generate for a catering firm a minor premise like how my company's units will reduce its electrical bills and a conclusion. Whether he knows or not this method indicates he is using:

Alfredo sells refrigeration units to businesses. He builds his sales presentations around a major premise like the saving a walk-in refrigerator will...

Dramatics should be used in a sales presentation because it:

Dramatics should be used in a sales presentation because it: a. provides a clearer more complete explanation of products b. captures prospect's interest c....

"You ought to buy that scarf. it is just like the ones that I saw the Princess of Monaco wearing when the visited the Metropolitan Museum." This is an example of:

"You ought to buy that scarf. it is just like the ones that I saw the Princess of Monaco wearing when the visited the Metropolitan Museum." This is...

When the appliance salesperson said, "I suggest you buy the self-cleaning Hotpoint oven," it was an example of an:

When the appliance salesperson said, "I suggest you buy the self-cleaning Hotpoint oven," it was an example of an: a. countersuggestion b. autosuggestion c....

"Since you anticipate using our braking system with your current machine, I suggest you buy now before we preform a planned retooling of our existing system. We know our current braking systems is compatible with your machines, but I cannot promise the new designs will be." This is an example of:

"Since you anticipate using our braking system with your current machine, I suggest you buy now before we preform a planned retooling of our existing...

Which of the following statements about the use of demonstrations in sales presentations is true?

Which of the following statements about the use of demonstrations in sales presentations is true? a. Rehearsed demonstrations are boring. b. Don't...

The first category of question in the SPIN approach is called the ______ question

The first category of question in the SPIN approach is called the ______ question a. small-size b. sustaining c. speculation d. situation e. strategic Answer:...

If the situation dictates, which of the following approach techniques could appropriately be used with a formula sales presentation:

If the situation dictates, which of the following approach techniques could appropriately be used with a formula sales presentation: a. all of...

Creative imagery is a:

Creative imagery is a: a. presentation method that replaces the demonstration when the salesperson is selling over the telephone rather than in...

Successful salespeople have learned a relaxation and concentration technique called, _____ which allows them to cope with stress

Successful salespeople have learned a relaxation and concentration technique called, _____ which allows them to cope with stress a. positive encoding b....

Which of the following types of opening statements is the most common and least powerful way to begin a sales presentation

Which of the following types of opening statements is the most common and least powerful way to begin a sales presentation a. "Hello. My name is...

The use of another person's name in the _____ approach is effective if the prospect respects that person.

The use of another person's name in the _____ approach is effective if the prospect respects that person. a. question b. curiosity c. demonstration d....

The product approach works best with:

The product approach works best with: a. products that are new, unique, and colorful b. generic products that are not marketed with a branding...

As a salesperson, you earn the right to a prospects time and serious attention by:

As a salesperson, you earn the right to a prospects time and serious attention by: a. expressing a sincere desire to solve the buyer's problem b....

The objective of the questions approach technique is to:

The objective of the questions approach technique is to: a. stimulate the prospect's interest b. uncover the needs or problems of the prospect c....

Approach techniques can be grouped into three general categories. These three categories are:

Approach techniques can be grouped into three general categories. These three categories are: a. participate, standard, and benefit b. compliment,...

The objective of the questions approach technique is to:

The objective of the questions approach technique is to: a. stimulate the prospect's interest b. uncover the needs or problems of the prospect c....

Mariah began her sales presentation by saying, "I'm new at selling safety equipment, so I was wondering if you could tell me what you thought were the most commonly purchased items?" Mariah was using the ____ approach

Mariah began her sales presentation by saying, "I'm new at selling safety equipment, so I was wondering if you could tell me what you thought were the...

Which of the following is an example of a rephrasing question

Which of the following is an example of a rephrasing question a. "Who is in charge of the maintenance of your lawn mower?" b. "At what height do...

Which of the following is NOT a recommended guideline for how a salesperson should act in order to make a favorable first impression on a prospective buyer

Which of the following is NOT a recommended guideline for how a salesperson should act in order to make a favorable first impression on a prospective...

The _____ approach opens with a statement:

The _____ approach opens with a statement: a. introductory b. FAB c. SPIN d. demonstration e. nondirective question Answer:...

Which of the statements about the customer benefit approach is true?

Which of the statements about the customer benefit approach is true? a. The salesperson should never ask a question that implies the product will...

The ____ approach is such a weak opening that it usually must be used in conjunction with another approach

The ____ approach is such a weak opening that it usually must be used in conjunction with another approach a. product b. complimentary c. referral d....

Which of the following statements about "problem" questions is true?

Which of the following statements about "problem" questions is true? a. It is not necessary for you to separate important problems from unimportant...

Which of the following statements about approach techniques and presentation methods is true:

Which of the following statements about approach techniques and presentation methods is true: a. The need-satisfaction and problem-solution sales...

In C3 photosynthesis, the reactions that require ATP take place in

In C3 photosynthesis, the reactions that require ATP take place in  A) the light reactions alone. B) the Calvin cycle alone. C) both the...

What is the primary function of the Calvin cycle?

What is the primary function of the Calvin cycle?  A) use ATP to release carbon dioxide B) use NADPH to release carbon dioxide C) split water...

Where do the enzymatic reactions of the Calvin cycle take place?

Where do the enzymatic reactions of the Calvin cycle take place?  A) stroma of the chloroplast B) thylakoid membranes C) matrix of the mitochondria D)...

A flask containing photosynthetic green algae and a control flask containing water with no algae are both placed under a bank of lights, which are set to cycle between 12 hours of light and 12 hours of dark. The dissolved oxygen concentrations in both flasks are monitored. Predict what the relative dissolved oxygen concentrations will be in the flask with algae compared to the control flask.

A flask containing photosynthetic green algae and a control flask containing water with no algae are both placed under a bank of lights, which are set...

The accumulation of free oxygen in Earth's atmosphere began

The accumulation of free oxygen in Earth's atmosphere began  A) with the origin of life and respiratory metabolism. B) with the origin of photosynthetic...

The reactions that produce molecular oxygen (O2) take place in

The reactions that produce molecular oxygen (O2) take place in  A) the light reactions alone. B) the Calvin cycle alone. C) both the light...

In a cyanobacterium, the reactions that produce NADPH occur in

In a cyanobacterium, the reactions that produce NADPH occur in  A) the light reactions alone. B) the Calvin cycle alone. C) both the light...

In metabolic processes of cell respiration and photosynthesis, prosthetic groups such as heme and iron-sulfur complexes are encountered in components of the electron transport chain. What do they do?

In metabolic processes of cell respiration and photosynthesis, prosthetic groups such as heme and iron-sulfur complexes are encountered in components...

In thylakoids, protons travel through ATP synthase from the thylakoid space to the stroma. Therefore, the catalytic "knobs" of ATP synthase would be located

In thylakoids, protons travel through ATP synthase from the thylakoid space to the stroma. Therefore, the catalytic "knobs" of ATP synthase would be...

Carotenoids are often found in foods that are considered to have antioxidant properties in human nutrition. What related function do they have in plants?

Carotenoids are often found in foods that are considered to have antioxidant properties in human nutrition. What related function do they have in plants?  A)...

Which electron flow may be photoprotective (protective to light-induced damage). Which of the following experiments could provide information on this phenomenon?

Which electron flow may be photoprotective (protective to light-induced damage). Which of the following experiments could provide information on this...

Some photosynthetic bacteria (e.g., purple sulfur bacteria) have only photosystem I, whereas others (e.g., cyanobacteria) have both photosystem I and photosystem II. Which of the following might this observation imply?

Some photosynthetic bacteria (e.g., purple sulfur bacteria) have only photosystem I, whereas others (e.g., cyanobacteria) have both photosystem I and...

P680? is said to be the strongest biological oxidizing agent. Why?

P680? is said to be the strongest biological oxidizing agent. Why?  A) It is the receptor for the most excited electron in either photosystem. B)...

What is the relationship between wavelength of light and the quantity of energy per photon?

What is the relationship between wavelength of light and the quantity of energy per photon?  A) They have a direct, linear relationship. B)...

Generation of proton gradients across membranes occurs during

Generation of proton gradients across membranes occurs during  A) photosynthesis. B) respiration. C) both photosynthesis and respiration. D)...

The splitting of carbon dioxide to form oxygen gas and carbon compounds occurs during

The splitting of carbon dioxide to form oxygen gas and carbon compounds occurs during  A) photosynthesis. B) respiration. C) both photosynthesis...

Reduction of NADP? occurs during

Reduction of NADP? occurs during  A) photosynthesis. B) respiration. C) both photosynthesis and respiration. D) neither photosynthesis nor...

Reduction of oxygen to form water occurs during

Reduction of oxygen to form water occurs during  A) photosynthesis only. B) respiration only. C) both photosynthesis and respiration. D) neither...

In photosynthetic cells, synthesis of ATP by the chemiosmotic mechanism occurs during

In photosynthetic cells, synthesis of ATP by the chemiosmotic mechanism occurs during  A) photosynthesis only. B) respiration only. C) both...

Which of the following statements best describes the relationship between photosynthesis and respiration?

Which of the following statements best describes the relationship between photosynthesis and respiration?  A) Respiration runs the biochemical...

In mitochondria, chemiosmosis translocates protons from the matrix into the intermembrane space, whereas in chloroplasts, chemiosmosis translocates protons from

In mitochondria, chemiosmosis translocates protons from the matrix into the intermembrane space, whereas in chloroplasts, chemiosmosis translocates...

In a plant cell, where are the ATP synthase complexes located?

In a plant cell, where are the ATP synthase complexes located?  A) thylakoid membrane only B) plasma membrane only C) inner mitochondrial membrane...

Suppose the interior of the thylakoids of isolated chloroplasts were made acidic and then transferred in the dark to a pH 8 solution. What would be likely to happen?

Suppose the interior of the thylakoids of isolated chloroplasts were made acidic and then transferred in the dark to a pH 8 solution. What would be...

What does the chemiosmotic process in chloroplasts involve?

What does the chemiosmotic process in chloroplasts involve?  A) establishment of a proton gradient across the thylakoid membrane B) diffusion...

Assume a thylakoid is somehow punctured so that the interior of the thylakoid is no longer separated from the stroma. This damage will have the most direct effect on which of the following processes?

Assume a thylakoid is somehow punctured so that the interior of the thylakoid is no longer separated from the stroma. This damage will have the most...

As a research scientist, you measure the amount of ATP and NADPH consumed by the Calvin cycle in 1 hour. You find 30,000 molecules of ATP consumed, but only 20,000 molecules of NADPH. Where did the extra ATP molecules come from?

As a research scientist, you measure the amount of ATP and NADPH consumed by the Calvin cycle in 1 hour. You find 30,000 molecules of ATP consumed,...

What are the products of linear photophosphorylation?

What are the products of linear photophosphorylation?  A) heat and fluorescence B) ATP and P700 C) ATP and NADPH D) ADP and NADP E) P700 and...

Some photosynthetic organisms contain chloroplasts that lack photosystem II, yet are able to survive. The best way to detect the lack of photosystem II in these organisms would be

Some photosynthetic organisms contain chloroplasts that lack photosystem II, yet are able to survive. The best way to detect the lack of photosystem...

Which of the following are directly associated with photosystem I?

Which of the following are directly associated with photosystem I? A) harvesting of light energy by ATP B) receiving electrons from the thylakoid...

Which statement describes the functioning of photosystem II?

Which statement describes the functioning of photosystem II?  A) Light energy excites electrons in the thylakoid membrane electron transport...

Which of the events listed below occurs in the light reactions of photosynthesis?

Which of the events listed below occurs in the light reactions of photosynthesis?  A) NADP is produced. B) NADPH is reduced to NADP?. C) Carbon...

In the thylakoid membranes, what is the main role of the antenna pigment molecules?

In the thylakoid membranes, what is the main role of the antenna pigment molecules?  A) split water and release oxygen to the reaction-center...

Halobacterium has a photosynthetic membrane that is colored purple. Its photosynthetic action spectrum is exactly complementary (opposite to) the action spectrum for green plants. What wavelengths of light do the Halobacterium photosynthetic pigments absorb?

Halobacterium has a photosynthetic membrane that is colored purple. Its photosynthetic action spectrum is exactly complementary (opposite to) the action...

A plant has a unique photosynthetic pigment. The leaves of this plant appear to be reddish yellow. What wavelengths of visible light are being absorbed by this pigment?

A plant has a unique photosynthetic pigment. The leaves of this plant appear to be reddish yellow. What wavelengths of visible light are being absorbed...

When oxygen is released as a result of photosynthesis, it is a direct by-product of

When oxygen is released as a result of photosynthesis, it is a direct by-product of  A) reducing NADP?. B) splitting water molecules. C) chemiosmosis. D)...

In autotrophic bacteria, where are the enzymes located that can carry on carbon fixation (reduction of carbon dioxide to carbohydrate)?

In autotrophic bacteria, where are the enzymes located that can carry on carbon fixation (reduction of carbon dioxide to carbohydrate)?  A)...

In any ecosystem, terrestrial or aquatic, what group(s) is (are) always necessary?

In any ecosystem, terrestrial or aquatic, what group(s) is (are) always necessary?  A) autotrophs and heterotrophs B) producers and primary...

Where does the Calvin cycle take place?

Where does the Calvin cycle take place?  A) stroma of the chloroplast B) thylakoid membrane C) cytoplasm surrounding the chloroplast D) interior...

Photosynthesis is not responsible for

Photosynthesis is not responsible for  A) oxygen in the atmosphere. B) the ozone layer. C) most of the organic carbon on Earth's surface. D)...

Which of the following are products of the light reactions of photosynthesis that are utilized in the Calvin cycle?

Which of the following are products of the light reactions of photosynthesis that are utilized in the Calvin cycle?  A) CO2 and glucose B)...

If photosynthesizing green algae are provided with CO2 synthesized with heavy oxygen (¹8O), later analysis will show that all but one of the following compounds produced by the algae contain the ¹8O label. That one is

If photosynthesizing green algae are provided with CO2 synthesized with heavy oxygen (¹8O), later analysis will show that all but one of the following...

Most CO2 from catabolism is released during

Most CO2 from catabolism is released during  A) glycolysis. B) the citric acid cycle. C) lactate fermentation. D) electron transport. E) oxidative...

When electrons flow along the electron transport chains of mitochondria, which of the following changes occurs?

When electrons flow along the electron transport chains of mitochondria, which of the following changes occurs?  A) The pH of the matrix increases. B)...

What is the oxidizing agent in the following reaction? Pyruvate + NADH + H? ? Lactate + NAD?

What is the oxidizing agent in the following reaction?Pyruvate + NADH + H? ? Lactate + NAD?  A) oxygen B) NADH C) NAD? D) lactate E) pyruvate Answer:...

The final electron acceptor of the electron transport chain that functions in aerobic oxidative phosphorylation is

The final electron acceptor of the electron transport chain that functions in aerobic oxidative phosphorylation is  A) oxygen. B) water. C)...

In mitochondria, exergonic redox reactions

In mitochondria, exergonic redox reactions  A) are the source of energy driving prokaryotic ATP synthesis. B) are directly coupled to substrate-level...

Which metabolic pathway is common to both fermentation and cellular respiration of a glucose molecule?

Which metabolic pathway is common to both fermentation and cellular respiration of a glucose molecule?  A) the citric acid cycle B) the electron...

The immediate energy source that drives ATP synthesis by ATP synthase during oxidative phosphorylation is the

The immediate energy source that drives ATP synthesis by ATP synthase during oxidative phosphorylation is the  A) oxidation of glucose and...

Exposing inner mitochondrial membranes to ultrasonic vibrations will disrupt the membranes. However, the fragments will reseal "inside out." These little vesicles that result can still transfer electrons from NADH to oxygen and synthesize ATP. If the membranes are agitated further, however, the ability to synthesize ATP is lost. These inside-out membrane vesicles

Exposing inner mitochondrial membranes to ultrasonic vibrations will disrupt the membranes. However, the fragments will reseal "inside out." These little...

Exposing inner mitochondrial membranes to ultrasonic vibrations will disrupt the membranes. However, the fragments will reseal "inside out." These little vesicles that result can still transfer electrons from NADH to oxygen and synthesize ATP. If the membranes are agitated further, however, the ability to synthesize ATP is lost. After the further agitation of the membrane vesicles, what must be lost from the membrane?

Exposing inner mitochondrial membranes to ultrasonic vibrations will disrupt the membranes. However, the fragments will reseal "inside out." These little...